Terms and Conditions

PJTC.co.uk Terms and Conditions

Terms and Conditions of Sale

THE CONDITIONS APPLY TO THIS QUOTATION AND TO ANY CONTRACT BETWEEN US FOR THE SUPPLY OF WORK AND MATERIALS DETAILED IN THIS QUOTATTION. TO PROTECT YOUR OWN INTERESTS PLEASE READ THE CONDITIONS CAREFULLY BEFORE SIGNING THEN. WE WANT YOU TO KNOW THAT YOU WILL ALWAYS GET A FAIR DEAL FROM US, AND TO UNDERSTAND EXACLY WATH WE ARE BOOT AGREEING TO UNDER OUR BARGAIN. IF YOU ARE UNCERTAIN AS TO YOUR RIGHTS UNDER THEM OR YOU WANT AN EXPLANATION THEN PLEASE CONTACT US. ONCE YOU ACCEPT THIS QUOTATION WE WILL BOTH HAVE ENTERED INTO A LEGALLY BINDING CONTRACT

1. Our responsibility

a) We will ensure that the design of your installation complies with safe building practice, and any applicable building laws or regulations; our quote is made only on this basic. Before starting work we will have carried out a survey to make sure that the work quoted is appropriate and practicable.

b) If after then further work is necessary, because of alterations in design or otherwise, to complete the work quoted for, which causes an increase in costs then this will be agreed prior to commencement only on approval by both parties.

c) Subject to (a) and (b) then we will carry out the work in accordance with the quote.

d) We will make every effort to complete the works in a timely manner, but you will appreciate that we cannot be held responsible for delays due to supply of materials or other matters beyond our control. In this case we will complete the work as soon as reasonably possible.

2. Your responsibility

a) You will permit us, during normal working hours to undertake the work according to the detail listed in the quotation.

b) You will ensure, at the time of commencing the work that all decorative and moveable items are removed so that we can carry out the work.

c) You will cover and protect from dust and dirt any items not required to be removed.

d) You will obtain all permissions and consents (including if necessary, planning permission) from landlords, local authorities and so on, which are required before work is carried out.

e) You will provide, at no cost to us, within ten meters of the place of work, an electricity supply of 220/240 volts with a three-pin point

f) You will re-decorate the area of installation to completion unless we have agreed to do so in the terms of our quotation.

3. Things you should know.

We do not undertake structural or other types of building surveys, and therefore if the work cannot be completed, or any damage is caused through existing structural or other defects to your property, we cannot be responsible for this. We do not undertake to provide matching ceramic or other tiles, or specialised finishes, or to avoid damage to wallpaper or paintwork immediately surrounding where a window or doorway is installed. We do not undertake to remove intact any panes of glass or frames you wish to keep.

Our products do not in all circumstances reduce or eliminate condensation, as this is dependant upon other factors beyond our control.

If you provide us with incorrect measurements or any other incorrect information which we rely on when preparing your quotation then we reserve the right to increase our price to cover the cost of making good any errors or doing any additional works because of them.

If you do not complete any decoration in a reasonable time, and subsequent maintenance on a reasonable basis we can take no responsibility for any loss or damage resulting. Additionally certain products require maintenance as suggested by the manufacturer and again we take no responsibility for damage caused because you did not comply with the manufacturer’s instructions.

4. Your deposit and payment.

At the time the contract is signed and prior to work commencing, a deposit of a specified amount must be paid. The balance of the contract price may be payable through the installation and be due upon satisfactory completion of the work. If you fail to pay the balance in full within seven days of the date it becomes due then we may charge interest at a rate of four(4.0) percent per month on any outstanding amounts from the date on which payment was due.

5. Your right to cancel.

After acceptance of the quotation, you may only cancel your order with our agreement. If we do agree such cancellation your deposit will be returned to you, but only after we have deducted a fair and reasonable amount for our expenses incurred up to the date of cancellation. We may, if ordered, deduct the cost of the product specific to your installation from your deposit, and may ask you to pay any additional amount if their value is more than the value of the deposit. Where you pay for such items we will deliver (but not install) them to you free of charge to the address of the quotation, or another address by agreement if you wish to do so.

6. Our right to cancel

We reserve the right to cancel this contract in the following two cases:

1. Where it is apparent that the work cannot be carried out for technical or safety reasons; and
2. We find it necessary to make design changes for safety and technical reasons which you do not want to agree to due to cost or other reasons.

We will discuss the situation with you to see if we can agree a way to carry out the work subject to changes in design and price which are acceptable to both of us. If we cannot reach an agreement within a reasonable timescale and in any event within ten days from the date our discussions start we will cancel this contract by giving you notice in writing.

In the case of cancellation in the above instances, we will return your deposit to you, but we will first deduct any fair and reasonable expenses we have incurred up date of cancellation.